Ordering Info
HOW TO ORDER
- Click the thumbnail of the item you would like to purchase.
- Customize your shirt by choosing a style, color and size and enter any special customization notes (for select items), then click "Add To Cart." Continue shopping until you are ready to checkout.
-
Select the icon to begin check out, then proceed by entering your shipping and payment information, and verifying your order details.
**When entering credit card information, make sure to enter the exact billing address listed on your credit card account. There may be a delay in your order if this information is incorrect. -
After your payment has processed, you will receive a confirmation email.
**Use the provided order ID number for any correspondence regarding your order. - You will receive a notification email with tracking information once your order ships.
If you have any concerns while ordering, CONTACT US and we will be happy to assist you.
CUSTOM ORDERS
Like an item but want it customized? No problem! Simply contact us with the details. Custom items may incur additional charges.
SIZING CHARTS
Sizing charts for items can be found in the description area for apparel and some accessories. If you need additional help, please contact us.
SHIRT CARE
Shirts may arrive with a slight vinegar smell. This is due to the print processing and is not permanent. We recommend washing your t-shirts inside out, with cold water and using mild detergent. Dry your t-shirts using a zero- or low-heat setting. The majority of our shirts are 100% cotton, so expect some shrinkage if you choose to use a heat setting while drying.
SHIPPING INFO
Shipping times include transit time only, meaning the date the order leaves our location, and does not include processing time. Orders are usually shipped within four business days after purchase, however, due to fluctuations in demand, orders can take 1 week to ship. Larger orders (50+ shirts) may take longer. Please CONTACT US for a shipping estimate for larger orders.
The following are average shipping times for US Postal Service:
Standard Shipping: 2-7 business days
USPS Priority Mail: 1-3 business days
Orders shipped 2nd Day Air are sent out the same weekday, if the order is received by 1PM EST.
When we process your order for shipment, you will receive a confirmation email. Tracking information will be provided when available.
Please contact us at any time to inquire about your order.
CONTACT US
The fastest way to get in touch with us is via our CONTACT FORM. We receive numerous emails daily and appreciate your patience. Messages are typically answered within 48 hours.
ORDERS RETURNED TO SENDER/UNDELIVERABLE
Please check for accuracy when entering your shipping address. Any order returned to us due to non-delivery may require a reshipping fee of equal or lesser value than the original shipping cost. If your order is returned to us, we will contact you promptly and arrange for reshipment.
ORDER MODIFICATIONS
Please CONTACT US immediately with order modification requests. If your order is already in production, we may not be able to edit or cancel it before shipping. Order modifications are not guaranteed, but we will do our best to accommodate you. We do not have the ability to cancel or modify an order once it has shipped.
DISCOUNTS
Global discounts apply to regularly priced shirts. Discounts may not be combined with other offers. Discounts are applied to the base price before any overcharges.
**Sizes 2XL through 5XL, along with women's sizes, come with additional charges due to manufacturer costs.
CONTESTS/SWEEPSTAKES
Contest winners will receive prizes via email or mail, unless otherwise specified. Photo contest entries are subject to display on the Alpha Dawg Designs website or social media outlets. By submitting a photo for consideration, entrants hereby irrevocably authorize Alpha Dawg Designs and its affiliates to publish, reproduce, exhibit, transmit, broadcast, televise, digitize or display their photo entry. Entries with inappropriate, illegal, or otherwise offensive content will not be considered. All other contest entries are subject to these guidelines.